Petsmart Fish Death Policy

We know pet parents are busy so we ve made our return policies easy and convenient.

Petsmart fish death policy. I went to the store to get a replacement. They checked the water and told us the alkaline levels were high but that shouldn t affect the fish so offered to. When i worked there returns required a body and a receipt alive or not within fourteen days of purchase. For more details on returning fish at petsmart see below.

Joined mar 20 2004 messages 791. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample. If your pet fish becomes ill during the 14 day period or if you re not satisfied with your pet for any reason petsmart will gladly replace the pet or refund the purchase price. In addition a return of a product will deduct the points earned from the.

But they should all be in there unless they got eaten by something bigger. Also the small oscar will be fine with the cories for. The water sample will be checked for any problems you may have that could have made a new fish sick something your other fish could be use to and tips to fix it. They will give you another fish or your money back.

So presuming you are worried about the rest you can return the ones that are still alive if you cant find a body. Petsmart will not ask any questions about the dead fish which is comforting to most people. It died 2 days later. Joined may 3 2004 messages 3 555 reaction score 0 location usa jun 13 2004.

Short answer the petsmart fish return policy allows customers 14 days to return a fish dead or alive. Petsmart worker tells the truth about dying fish. Don t forget to use promo code hapnation 10 off of your purchase goo gl xaj1sq free t shirt when you. Please bring the receipt dead fish and i think this depends on which petsmart store a water sample.

What happens if you need to return a fish after the 14 day period. Treats points that were redeemed toward the purchase of an item s will be forfeited when product is returned. At petsmart your satisfaction is very important to us. My store does it as a precaution we have some of the same people returning fish every couple of days and they have horrible.

Dec 28 2011. Petsmart horrible customer service. We bought a plecostmus from the rockaway ny petsmart. Petsmart accepts returns of dead fish as well.

Take the dead fish with you to the petsmart store as you would any other fish or animal you return. Petsmart has a 14day return policy. Our vet assured program is designed by petsmart veterinarians to improve the health and well being of our pets including fish and aquatic invertebrates. I d lmfao if i saw someone get caught trying to pull that little scam.